Refund Policy

If SAM IT PARK support or any other problem fails to resolve the issue, then client can get refund, refund request will not be accepted after 7 days.
Once any domain registration is done, that domain money will not be refunded, once a domain transfer is initiated, it will also not be refunded.
Any VPS or Dedicated Server is completely non-refundable without Bdix VPS.
There is no moneyback guarantee on reseller hosting.
No refund will be admissible if your service is canceled/suspended/terminated due to non-compliance with our terms.
Money deposited in the client's account is non-refundable, it can be used to purchase any service.
Cancel requests from any location other than the client area will not be accepted.
After submitting the cancel request, the account cannot be reactivated in any way, you must purchase a new package.

If you want to cancel the service, you must submit a cancellation request from the client area. To do this click on the icon next to the package you wish to cancel then press ‘Request Cancellation’ then you must fill and submit the form.
[immediate cancellation means your package will be deleted within 1-24 hours of submitting the cancellation request. End of Billing Period means it will be active till the last billing date after which it will be auto cancelled. Selecting this will not apply for refund]
After submitting the cancellation request the billing department will open a ticket, then it may take from 7 to 10 working days. Sending charges/gateway charges/cash out charges will be deducted for any refund.
If credit balance refund is taken to SAM IT PARK account, refund will be received within 1 minute-1 hour, credit balance refund should be written on the ticket.